Privacy statement

Privacy Statement

AzurSelect respects your privacy and takes responsibility for protecting you against improper use of your personal data.

In this privacy statement you can read what information we collect from you and how we use it.

Personal information

Our company does not use personal information from visitors to our websites to send unsolicited offers of products or services unless you have given explicit consent.

AzurSelect never supplies information about visitors to its websites to third parties unless this information is necessary to execute your booking as smoothly as possible, for example to a property manager or homeowner.

The information we provide is limited to the names and dates of birth of the persons in your travel party and your mobile telephone number.

You may only be asked to provide your bank account details after your departure, solely for the refund of the security deposit paid.

Visits to our websites

When you visit our websites, the technical characteristics of your visit may be stored in our server log files.

These data are used to improve our website, search results and the service provided in connection with a booking.

We may register your IP address for statistical purposes only. This information is used exclusively to distinguish visitors and to analyse website usage in order to improve our customer service.

Cookies

Our websites use cookies. Cookies are small temporary files in which information is stored.

These files help us improve your search results and better match your enquiries with our offer.

Cookies may originate from our own systems or may be placed by third parties that are directly involved in your booking or website visit.

You can disable cookies in your browser settings. Please note that disabling cookies may reduce the functionality of the website.

Your search preferences may be stored via cookies in order to make future visits easier.

Visits via other websites

If you reach our websites via another website (affiliate or partner) that promotes our services, we may store this information to assess where our customers come from.

This may include paid advertising platforms, affiliate networks and search engines such as Google, Yahoo and Bing.

Statcounter

We use Statcounter to collect anonymous data regarding the number of visitors to our websites. This information is used solely to improve our services and cannot be used for personal identification.

Personal data

AzurSelect retains and processes personal data only when you have entered this information into our systems yourself.

These data are stored securely in our customer database for the proper execution of your booking.

Booking data and related information remain in our system after completion of the booking for administrative purposes, unless you explicitly request deletion by email.

When entering your information, you agree that we may use this information for the proper execution of your booking, to process search requests and/or information enquiries.

Third-party websites

This privacy statement does not apply to third-party websites that link to our websites or that are otherwise connected with them.

Changes to our privacy statement

AzurSelect reserves the right to make changes to this privacy statement.

We recommend that you check this page periodically to stay informed about any updates.

Security

Our servers are located in secure facilities and our websites and payment systems are protected by SSL encryption.

Contact

You have the right to request the complete removal of your personal data. To do so, please contact our customer service.

For security reasons, we can only process written requests sent from an email address known in our system.

You will receive written confirmation once your personal data have been completely removed, provided that all contractual obligations have been fulfilled.